Safety information

Last updated 30 August 2026 · Clinically reviewed by Dr Eileen Damato, MBBS MRCGP, GMC 7012345

If you think something is wrong

If you experience a side effect, or something about your treatment does not feel right, message your clinician through the fira app or write to care@joinfira.com. A GMC-registered clinician reviews every message.

If you have a medical emergency, do not wait for a reply here: call 999, or go to your nearest A&E.

Before you start treatment

Menopause treatment is not right for everyone. Your clinician reviews your full assessment and medical history and may decline to prescribe if it is not safe for you. Always read the patient information leaflet supplied with your medicine.

Prescribing decisions are made by GMC-registered prescribers, always. No automated system, and no part of our care assistant, ever decides what you are prescribed.